If your concern is about the site itself, such as a mistake on a page, how your request was handled or a question about your data, write to us through the contact page. Please describe what happened and the date you sent your request. Every message is read.

If your concern is about a roofer, keep in mind that the roofer is an independent company, and this site has no part in your contract, its work or its prices. We still want to hear about serious problems, and we may stop sending requests to a roofer after a complaint.

For a formal complaint about a roofer, these public offices are the right places to go:

• Business practices. Wisconsin's Department of Agriculture, Trade and Consumer Protection (DATCP) takes complaints about business practices, such as contracts, deposits and sales tactics.
• Credential questions. The Wisconsin Department of Safety and Professional Services handles questions about a company's Dwelling Contractor credential.
• Permits in the city. For a permit question on a property inside the City of Milwaukee, the Department of Neighborhood Services is the office to ask.

Using these offices costs nothing and does not depend on this site.